Fresh Every Week, Never From A Shelf
Cookie Coven runs on a weekly rhythm. Here's how an order goes from kitchen to doorstep.
Choose & Customise
Pick your treats and make them yours: chocolate, colours, sizes and box. Every order is built to order.
Join the Week's List
Orders placed Saturday to Wednesday join this week's list. Thursday or Friday orders roll into next week's bake.
Baked Fresh
Baked Thursday evening and Friday morning, so nothing sits on a shelf waiting.
Posted To Your Door
Boxed with care and sent Friday by tracked next-day delivery, arriving fresh for the weekend.
Two Simple Rules
- 1
Orders placed Saturday to Wednesday are baked the coming Thursday evening / Friday morning and posted that Friday.
- 2
Orders placed Thursday or Friday join the next week's list, baked and posted the following Friday.
Baked fresh
Thu 6 August
Thu evening / Fri morning
Posted
Fri 7 August
Next-day delivery
Orders placed Thursday or Friday join next week's bake list. Only a limited number of orders are baked each week.
A Properly Run Kitchen
Small batch and home-baked, but run to proper standards.
- Council Registered
- Registered as a food business with Basingstoke and Deane Borough Council, the local authority for the kitchen.
- Food Hygiene Certified
- The baker holds a Level 2 Food Hygiene & Safety certificate.
- Fully Insured
- Covered by public and product liability insurance.
- Run by the Book
- A documented food-safety routine is followed, with regular fridge and freezer temperature logs kept.
Before You Order
When will my order arrive?
Baked on Thursday evening and Friday morning, then posted the same Friday by tracked next-day delivery. Most UK orders arrive over the weekend. Exact bake and post dates are shown at checkout.
Why don't you ship immediately?
Because nothing here sits in stock. Everything is made fresh to order on the week's bake day, so it reaches you at its best rather than off a shelf.
What if I order on a Thursday or Friday?
You'll join the following week's bake list. Order Saturday through Wednesday and you're on this week's bake.
How is everything sent?
Carefully boxed and posted from Whitchurch, Hampshire by tracked next-day delivery. Postage is calculated at checkout from the size of your order.