Cookie Coven
The Fine Print

Delivery & Returns

Everything you need to know about how your bakes reach you.

Your bake schedule

Baked fresh

Thu 6 August

Thu evening / Fri morning

Posted

Fri 7 August

Next-day delivery

Orders placed Thursday or Friday join next week's bake list. Only a limited number of orders are baked each week.

How It's Posted

Every order is baked fresh on the week's bake day and sent the same Friday by tracked next-day delivery, carefully boxed to travel well. Postage is calculated at checkout from the size of your order — larger, heavier orders cost a little more to send.

Delivery Times

Posted Friday morning to afternoon, aiming to arrive the next day. Because everything is baked to order, the bake and post dates shown at checkout are the reference for when it leaves the kitchen.

Shipping Only

Orders are posted UK-wide. Collection and cash payment aren't offered; everything is ordered and paid for online, then sent to your door.

Freshness & Returns

As everything is freshly made to order and perishable, returns can't be accepted. If anything arrives damaged or not as it should, get in touch within 48 hours of delivery and it'll be put right.

Allergies

The kitchen handles nuts, gluten, dairy, eggs and soya. Everything is baked to order with care, but an allergen-free environment can't be guaranteed. Add any allergy notes to your order, and get in touch with concerns before ordering.

Posted from Whitchurch, Hampshire.